Attentions


  • Products shall be installed by qualified professionals.
  • LTECH products are non-waterproof and not lightningproof (special models excepted). Please avoid the sun and rain. When installed outdoors, please ensure they are mounted in a water proof enclosure and lightning protection devices are installed.
  • Proper heat dissipation will help extend the product lifespan. Ensure adequate ventilation.
  • Please ensure the operating voltage complies with the product specifications.
  • The wire diameter must be sufficient to handle the load of the connected lighting fixtures and ensure secure connections.
  • Before powering on, make sure all wiring is correct to avoid damage to the lighting fixtures caused by improper connections.
  • In case of malfunction, do not attempt to repair the product yourself. Please contact your supplier if you have any questions.

Warranty Agreement


  • Warranty Coverage:

    Warranty periods are calculated from the date of shipment from the factory:

    1.LED controllers:5 years

    2.LED drivers: 5 years

    3.Smart home items: 2 years

    Free repair or replacement will be provided for quality-related issues within the warranty period.

  • Warranty exclusions below:

    Following conditions are not within the guarantee range of free repairing or replacement services:

    a.Beyond warranty periods.

    b.Any damage caused by high voltage, overload, or improper operation.

    c.Products with severe physical damage.

    d.Damage caused by natural disasters and force majeure.

    e.Warranty labels and barcodes have been damaged.

    f.Absence of a valid contract or invoice issued by LTECH.

    1.Repair or replacement provided is the only remedy for customers. LTECH is not liable for any incidental or consequential damage unless it is within the law.

    2.LTECH has the right to amend or adjust the terms of this warranty.The warranty that issues in writing shall prevail.